JB's Music Store

Help - frequently asked questions

Are your prices inclusive of VAT?

Yes

Is there a delivery charge for mail order / internet transactions?

Yes - all mail order / internet transactions carry a £4.95 shipping charge.

When will my goods arrive?

Goods ordered by card are normally despatched for next working day delivery for orders placed before 3pm.

Do you mail order goods to other countries?

We will ship to some countires within Europe - please email us with your specific requirements.

What are your opening hours?

Monday to Friday · 10am - 6pm
Saturday · 10am - 5pm
Sunday · Closed

Do you offer finance?

Yes - this is an option available to you at the checkout.

What is the guarantee period for new equipment?

All new equipment is guaranteed for a period of two years from date of purchase.

Can I pay by cheque and have my goods sent by mail order?

Yes - please see details of this facility within the methods of payment help page.